Privacy Policy

Privacy Policy for THE DERBY GUIDE

Effective Date: 20-09-2024

Thank you for choosing to be a part of our community at THE DERBY GUIDE (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at Sales@thederbyguide.co.uk.

This privacy policy describes how we collect, use, and share your personal information when you use our app, THE DERBY GUIDE, which provides local information, updates, news, and events in and around Derby.

1. Information We Collect

When you use our app, we may collect certain information from you, including:

  • Personal Information: Your name, email address, and any other details you voluntarily provide when contacting us or signing up for newsletters.
  • Location Data: With your consent, we may collect data related to your location to provide relevant local information and events.
  • Device Information: We may collect details about your device (e.g., IP address, browser type, operating system) to improve your app experience.
  • Usage Data: Information on how you interact with the app, including which pages or features you visit, events you engage with, and content you view.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the app
  • To notify you about local events, updates, and news relevant to Derby
  • To improve and personalize your user experience
  • To respond to your inquiries and provide support
  • To send you newsletters, promotions, and marketing content, only if you have opted in
  • To understand how users engage with the app and enhance features accordingly
  • To ensure the security of our services

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party companies who help us operate the app, process data, or provide technical support.
  • Legal Obligations: In response to court orders or legal requests, we may disclose your information to comply with applicable laws.

4. Cookies and Tracking Technologies

Our app may use cookies or similar tracking technologies to enhance your experience. Cookies help us remember your preferences, analyze usage, and serve relevant content. You can modify your browser settings to refuse cookies, but this may affect your app experience.

5. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt-out of receiving marketing communications
  • Withdraw consent to the processing of your location data

To exercise these rights, please contact us at Sales@thederbyguide.co.uk.

7. Children’s Privacy

THE DERBY GUIDE is not directed at children under 16, and we do not knowingly collect personal information from children. If we become aware that we have collected such information without parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

THE DERBY GUIDE
Email: Sales@thederbyguide.co.uk

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